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Customer Testimonials

Just wanted to drop you a note to let you know how happy we are with our new garage doors. Andy installed them yesterday and they look amazing. They far exceeded our expectations. Your attention to detail and pride in your work shows and is appreciated. Everyone I dealt with was helpful courteous and patient. Was a great experience from start to finish and will recommend you highly to others.

Stephen Moyer

Carl, I would like you to know that for the first time in years an installer arrived at my property and not only met my expectations but exceeded them. Andrew arrived promptly and introduced himself. He was polite, respectful and a very hard worker. The garage doors Andrew installed today over here at Baileys Green in Bedford required some work that was not scheduled. The outside trim boards and brickmold needed replacing and he offered to take care of it for me. Everything he needed except for the brickmold he had stocked in his truck. He did an excellent job on the extra work. He also had a great idea that he wanted to try on the install for the torsion bar and side mount motor. I still cannot believe how good the finished product looks and operates. He is an asset to your company and I will recommend Fimbel Garage Doors of Merrimack to all who will listen.

Thank you again, Andrew.

Bruce Dobbins

I just wanted to express my satisfaction with the garage doors. They are great. Also the two gentlemen who installed them. We're terrific. My wife said they were very polite, professional, and they cleaned up afterwards. I am a satisfied customer.

Thanks again,

Tim Giotas

"Carl, I want to thank you for your time and prompt scheduling for 3 garage door replacements. Your service tech John Quigley really was outstanding. He explain the work order to me, did all the work quickly, efficiently and neatly. After the work was done, we went through checking all the doors and he answer my questions without a problem. He is a credit to your company. The doors look great and I will definitely recommend Fimbel to my friends and family.
Thanks for a job well done."

Terry Radziewicz

"Dear Mike, recently I had to call Fimbel in Merrimack to ask some technical assistance with programming a new wireless remote keypad for my garage doors. I will not bore you with the details but essentially it involves having to erase the memory on all three openers in order to get the keypad to function. (For some reason unknown to me doing so subsequently rendered the sun visor clickers no water compatible with the openers.)

To cut to the chase here, I spoke with Mike from the service department several times and eventually scheduled a service call a few days later with Dan. I wanted to be sure to let you know what an especially commendable job both Mike and Dan did representing your company. Mike displayed exceptional patience with my many calls to him, and Dan was able to set up a new clicker, reprogram my home link systems and give all three doors the quick lube and condition check, all within one hour.

At the end I mistakenly overpaid my bill by $10, which Mike followed up with a call and a refund!

Service such as this is becoming uncommon today I felt it important to let you know how fortunate your company is to have these two gentlemen as employees. Please extend my appreciation to both. "

Sincerely,
Elliot P. Lyon
Mount Vernon

"I am writing this e-mail and hope to follow up with a letter if I can find my old Remington typewriter, to thank you and your staff for the BEST quality service that it has been my pleasure to receive in many years. From the time that your owner/manager came to assess the situation, to the time the job was beautifully done, everyone concerned was warm, friendly and very professional. I might add, to my amazement, that the time lapse was a mere 12 hours, if anyone
can believe that. As nonsensical as it might sound, I sort of hope that something happens to my garage door and the opener so I can take advantage of truly professional people again. At the risk of sounding like a spokesman for Fimbel, they are what true professional business people should all be.
Thank you for your outstanding service."

Sincerely Yours,
Seamus J McCormack
Nashua

"I would like to just take a moment and comment on your staff. They were prompt and courteous in the repair of my garage doors today. The two gentleman are an asset to your company and I will not hesitate to refer Fimbel Doors to my neighbors. Have a pleasant Tuesday and thank you for providing a quality service."

Regards,
Roger Royer
Bow

"I just wanted to take a moment to say thank you for such excellent service. We purchased our doors from you 3 years ago or so and a few weeks back we had a spring issue. While we weren't in any rush to get it fixed you had a service tech at our house in less than 24 hours. The issue we had was fixed and he took a look at other doors to make sure they were functioning well.  I don't remember the tech's name but he was curtious and polite, representing your company well. Not sure if we know of anyone looking to get a new garage door but if we find someone, we'll be sure to send them your way!"

Thanks again,
Brian Lombardi
Goffstown

"My new garage doors were installed yesterday and they look great! The guys did a great job installing the doors and cleaning up their mess afterwards.
I'm very happy!"

Thank you,,
Mark Cloutier
Merrimack

"Dear Friend: Toda Raba. March 18, 2012 was truly an inspiring day. Not just in honoring Bill Barry, who inspires us by example with his untiring dedication to community service for both Temple Beth Abraham and the greater Nashua Community, but also to all those who volunteered their time, provided financial support and otherwise participated to make this event successful on all levels. What a way to honor those among us for their dedication to Community Service by each of us in doing community service by our participation in this event. The tally is continuing, but to date we raised $44,500, which will go a long way to help Temple Beth Abraham through these tough economic times. From all of us on the Community Service Award Committee to each of you, thank you. "

Sincerely,,
David Green, Chair
Temple Beth Abraham Community Service Award Committee

"Once again, I have had a very positive experience with Fimbel. This time to replace a chewed-up plastic gear on a door opener. Roger came here on time and very quickly fixed the problem. I have recommended you before and I will continue to do so in the future. It's great to do business with a company that has the customer in mind!"

Regards,
Bill Overholt

"Yesterday, we needed your help again in solving our garage door problems. Thank you for sending one of your top problem solvers, Roger, as I requested. As always, Roger was very pleasant, most knowledgeable and understanding of our situation. He replaced two circuit boards in a timely manner. You are fortunate to have a professional like Roger on your team. As a recently retired supervisor at the True Value Distribution Center in Manchester, I have appreciation for employees like Roger. Please extend my sincere thanks one more time to him for A Job Well Done.
  This past week, a new family moved in on our street from PA. They were transferred to NH by his company. Jim, you can be assured that we will steer him to Fimble. Yes, he may ask for Roger. The Best Advertising Will Always Be .......Word of Mouth Advertising '

Sincerely,
Ray Prygoda
Amherst

"We just wanted to tell you how happy we are with our new door. The gentleman who installed it did a great job and left the garage spotless. We were very pleased with the service we received, right from our initial visit at your beautiful new showroom to coming to our house to measure and then the confirmation on the day before as to the time the door would be installed. This courtesy is rare in today's world, keep up the good work and you can be sure we will recommend you to anyone who is looking for a new garage door."

Thank you again,
Joan & Maurice Allard

"Mike, I would like to compliment you and your team on a "job well done". We are thrilled with the new doors. They look great and give the house a little boost in "character". I will definitely recommend you to anyone I know who is considering new garage doors. On the personal side, l enjoyed working with you. You have a great "design" sense and a great "customer service" sense."

John & Amanda Cebrowski

"Hi! It was a pleasure dealing with Fimbel from beginning to end. Carl came out to give us an estimate, showed up on time after having called to say he was running a tad tate (which was no problem), presented himself professionally, made sure we knew exactly what we were ordering, took care of some job-specific issues regarding the trim around the door, gave a good price without "nickel and diming" us, called again the next day to schedule and called again right before the day of the job.
  An employee named Steven showed up on time and ready to work, set up and organized all his materials and tools, worked quickly and efficienly, explained things about which I asked, did not bad-mouth the competition when I mentioned them, finished in a timely manner, SWEPT THE GARAGE!!!! and showed me every aspect of what he had done. lt looked awesome! The doors opened much quieter and he had shored up the garage door motors so that they were more secure. He did a very neat job with the trim and everything looked great. Very impressive! Don't even consider wasting time by calling anyone else! You wlll not regret it if you go ahead and just deal with Fimbel!"

Amy Kelly
Hollis

"l wanted to take a minute out of my time to advise you about the level of service I received today. lt was terrific and I am glad Mike fixed my door. Mike was courteous and professional. He resolved my issues in short order."

Thank you!
Frank Kenyon
Hudson

"I just wanted to tell you what a professional job your boys Andy & John did at the two Jobin Dr. properties. They worked very hard and are just terrific young men. You should be very proud of them!
P.S. When Andy is ready to replace a part on the 229 Jobin Dr. garage door, I would like him to call my cell so that I can alert my parents.
Thanks again for a job well done!"

Thank you!
Joanne Bonito

"Thank you for your prompt response. The gentleman who came to repair the garage door was most helpful! Would you please thank him for his help in repairing the door."

Bette R Hook

"On New Years Eve, at about 12 noon, we realized that the springs on our garage door were broken. My car was in the garage and I couldn’t open the door even manually. With a family member in the hospital, I was so worried that I wouldn’t have my car all weekend. Your representative arrived before 4pm and had everything working in no time. I want you to know how great his service was an how much we appreciate your help!!"

Best Regards & Happy New Year!
Frany Mullgan

"Thank you very much for making sure that I am completely happy with the installation of my garage door. Because of that, I will be sure to recommend your company to friends & neighbors."

Sincerely,
Janice Morin

"Thank you so very much for the excellent service, you had come and fixed the door and left the invoice before I could get home! Your people are great!"

Pam Sleeper

"This must be what the good old days were like. You call a company with a problem, and the company has the expertise and the desire to really help you. That is exactly what happened to me.

I live in Connecticut and had contacted a local garage door company when the bottom panel of my double garage door began to rot. The owner assured me the bottom of the door could be replaced and gave me an estimate. After I approved the contract, he called me back with the bad news: he may not be to find an exact match for the door, but he was sure the difference wouldn't be noticeable -- except to me. The problem was the panel; the beveled style was no longer made. On seeing a sample panel, it was clear the new panel would be nothing like the original. I was told Fimbel, the original manufacturer was no longer in business. The only solution, he said, was to order two new garage doors. Did I want wood or metal?

As a former investigative reporter, I immediately turned to the internet. A little googling seemed in order. There was a Fimbel garage door company in New Hampshire! A few minutes later, Carl Fimbel, grandson of the company founder, was on the line. He understood the problem immediately, and he figured if I could remove the garage door panels and ship them to him, he could have new frame made and insert my old panels. Carl went over the measurements three times, and instructed me in detail how to remove the panels. We were sure it would work, and I was totally confident, with his guidance, that I could handle the panel removal.

A few weeks later, Carl's son Andrew took a ride from New Hampshire with my new bottom garage door panel tied to the top of his truck. He installed it in an hour. It was perfect. I then asked if he could replace two pieces of weather stripping which a hungry mouse had nibbled on. No problem! This was just unbelievable. The entire process went through without a hitch!

I felt very lucky and found myself wondering why other businesses didn't operate similarly. Is the work ethic different in New Hampshire? Do they eat something different for breakfast than folks in the rest of the country? I don't know the answer, but I certainly was impressed.

Many thanks, Carl and Andrew, for doing such a great job. It was such a pleasure doing business with people who you can trust and who know what they are doing."

LB, Woodbridge, CT

"I recently added another bay to an existing 20-year-old barn at my 200+ year-old Farm in Auburn Massachusetts. When I started investigation where I Could find and overhead door to math the three existing doors (the door openings all have the same southern exposure), the previous owner aimed me in the direction of the retired overhead door gentleman who installed the three original doors in 1985. The good news was that he was able to tell me that the doors were FIMBEL doors, however, the bad news was that he was sure these doors were no longer available anywhere in Massachusetts. In addition, he doubted I'd be able to find a match today - 20 years later. That's when I started my Internet search, came across FIMBEL Paunet in Merrimack, NH and finally ended up with the exact match I needed.

Dealing with Fimbel Paunet has been an exceptional experience from the start. The interest, cooperation, and help offered to me by Carl and his colleagues were invaluable since I had never before installed an overhead door in my life. It's the kind of service and interest I received from your place that encourages me to tell others about the experience. Unfortunately, it's the type of support that many companies don't doffer today but that an old timer like me really appreciates and values.

My sincere appreciation goes out to you for all your help."
David P. Doherty
Auburn, MA

"Thank you for the outstanding service you provided Dave and me in our research, decision-making, and the installation of our new carriage house garage doors.

A good friend, Camille Early, referred Dave and me to Fimbel Paunet. Camille noted that Fimbel has quality products and great service. This was certainly proved by the experience we had in working with you! As you know, Dave and I were challenged with the many options available in carriage house doors. Your support in explaining differences, pros and cons, and taking us to view some of your customers' doors was clearly critical to our deciding to do business with Fimbel Paunet. You answered all our questions, and there were many, providing excellent advice and direction.

Your team of installers are expert. Their professionalism and attention to detail was very obvious during the installation. Their commitment to making them "perfect" is obvious to all.

The time we spent with you has paid off. We love our new doors! They add fantastic architectural flair to our home.

Fimbel Paunet is to be commended for great products and the high level of service you provide your customers. We will be sure to recommend Fimbel Paunet to our relatives and friends without questions. You have a committed customer with us! Please do not hesitate to use us as a reference.

Thanks again. It was a pleasure working with you."
Gail and Dave Hall
Billerica, MA

"Just a note to let you know how pleased we are with our new garage doors. They really made a difference in the appearance of the garage, and certainly operate so much better than the old ones.

The main reason for this note is to let you know how well your employee, Steven, handled the job. He was very knowledgeable and conscientious when he installed the doors. He did a great job. He should be complimented on his work habits, and how well he handled the job.

Thank you for sending us such a capable young man."
Ned and Judy Gelinas
Manchester

"I would just like to acknowledge the great service provided by one of your technicians called Dave. There was no wasted motion as he went about his business in a professional and very knowledgeable manner, explaining to me only the things I needed to know. He did a very thorough and outstanding job and we are pleased with the outcome."
Roger Neily
Weare

"Thank you so much for your prompt and courteous service. Your crew is terrific!"
Marnie Magoon
Milford

"I just wanted to thank you for the great service we received repairing our garage door. A family member recommended you to us and I have to say we were very pleased.

It's not to often that you can say that a company is reliable today - and dependable!

Thank you again and you can be sure we'll pass the word."
Diane Josef
Manchester

"On behalf of the staff and volunteers, I would like to express our thanks for your service in adjusting the overhead garage door for our Red Cross Chapter House.

This very generous and extremely considerate help will be beneficial to our Disaster Team in being able to get their disaster equipment stored in that garage without having to struggle with the door. Being able to lock the door will secure all the cots and blankets stored in this area so that it is readily available in case of disaster. Again, many thanks for your help in this area."
SD, American Red Cross
Greater Nashua & Souhegan Valley Chapter


We Proudly Install American Made Garage & Overhead Doors in New HampshireFimbel Garage Doors - "The Garage Door Experts®!"

Garage door sales, repair, service and installation in the New Hampshire towns of
Nashua, Merrimack, Amherst, Hollis, Bedford, Manchester, Derry, Epping, Exeter, Hampton and surrounding communities, from two locations:

> 281 DW Highway, Merrimack, NH 03054 - Phone: (603) 424-9786 • Fax: (603) 423-0390 • Email: sales@fimbel.com
> 252 Calef Highway, Route 125, Epping, NH 03042 - Phone: (603) 734-5547 • Fax: (603) 734-5549

Fimbel Paunet Corporation, Overhead Garage Doors, Merrimack, NH

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